Changing to a different trek batch depends on seat availability.
If you transfer your trek to a friend, they must meet all the required conditions set by MountainTraveller.
We may change or cancel our policies at any time without prior notice.
Itineraries are planned in advance but can change due to conditions on the ground. MountainTraveller reserves the right to adjust trek dates, itineraries, or participants if necessary.
If a trip is delayed or changed due to bad weather, road conditions, transportation issues, government actions, or any other reasons beyond our control, the participant will bear the additional costs.
We reserve the right to accept or decline any trek participant.
Trek Change Policy
If an unforeseen event occurs, MountainTraveller may switch the trek to a different one. This will only happen with the trekker’s approval.
Changing to a different trek batch is based on seat availability.
If the new trek is more expensive than the original one, the trekker must pay the difference.
If the new trek costs less, the difference will be refunded through cashback, discounts, or vouchers.
Trek Date Change Policy
Changing your trek batch is subject to seat availability.
If transferring your trek to a friend, they must meet our requirements.
We may update or cancel policies without notice.
Refund Policy
In case of cancellation or changes, refunds follow these rules:
No refund if you agree to change the date or trek but fail to show up.
Refunds can be applied to a future trek in urgent or special cases.
Cancellation Policy
Cancellation 30 days or more before the trek: Full refund.
Cancellation between 30 to 20 days before the trek: 50% refund.
Cancellation between 20 to 10 days before the trek: 25% refund.
Cancellation less than 10 days before the trek: No refund.
If a refund is approved, it will be processed within 6 days.
