Cancellation Policy

• Cancellations made more than 30 days before the trek start date: Full refund
• Cancellations made between 30 and 20 days before the trek start date: 50% refund
• Cancellations made between 20 and 10 days before the trek start date: 25% refund
• Cancellations made less than 10 days before the trek start date: No refund

Refund Policy

• In the event of an unforeseen situation, Mountain Traveller reserves the right to cancel the trek. We will make every effort to inform trekkers in advance. Refunds in case of trek cancellations or changes are subject to the following conditions:
  • No refund will be issued if the trekker agrees to a change in date or trek but fails to attend.
  • Refunds may be adjusted towards a future trek on an urgent or need basis.
  • Any refunds approved by Mountain Traveller will take 6 business days to process.